GENERAL TERMS AND CONDITIONS
1. conclusion of the contract
With your order you make a binding offer to us to conclude a contract with you. We can accept this offer by sending you an order confirmation by e-mail or by delivering the ordered goods. First you will receive a confirmation of the receipt of your order by e-mail to the e-mail address you provided (order confirmation). However, a sales contract is only concluded when our order confirmation is sent to you by e-mail or when the ordered goods are delivered.
When ordering via our online shop, the ordering process comprises a total of 4 steps. In the first step you select the desired goods. In the second step, you enter your customer data including billing address and, if necessary, a different delivery address or - if you are already a registered customer - log in. In the third step you choose how you want to pay. In the last step you have the possibility to check all details (e.g. name, address, method of payment, ordered items) once again and correct them if necessary. After you have confirmed our terms and conditions by clicking on the checkbox, send your order to us by clicking on 'Buy'.
2. storage of the contract text
We save the contract text of your order. Immediately after your order we will send you an order confirmation as well as an order confirmation with all order data and our general terms and conditions to the e-mail address you have provided.
3. reservation of proprietary rights
The delivered goods remain our property until all claims have been paid in full.
4. right of revocation
Beginning of the revocation instruction
Legal right of withdrawal
You can cancel your contract within 14 days without giving reasons in writing (eg letter, e-mail) or - if the goods before the deadline - also by returning the goods.
The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the revocation or the goods shall be sufficient to comply with the revocation period. The revocation is to be addressed to:
AVWF
Christoph Eberl
Dotterbloemlaan 55
NL-2555 TK The Hague
+31 – (0) 6 – 3 43 16 308
avwfnl@gmail.com
Consequences of withdrawal
In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived (e.g. interest) surrendered. If you are not able to return the received services and benefits (e.g. advantages of use) or only partially or only in a deteriorated condition, you must compensate us for the value. For the deterioration of the goods and for the use of the goods, you must only pay compensation if the use or deterioration is due to handling of the goods that goes beyond the examination of the properties and functionality. The term "testing of the properties and functionality" means the testing and trying out of the respective goods, as is possible and usual in a retail shop.
Goods that can be sent as a parcel are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 Euros or if, in the case of a higher price of the goods, you have not yet provided the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise the return shipment is free of charge for you. Goods that cannot be sent by parcel post will be collected from you.
Obligations to refund payments must be fulfilled within 30 days. For you, the period begins with the dispatch of your declaration of revocation or the goods, for us with their receipt.
End of the cancellation policy
5. prices and shipping costs
All prices are final prices, they contain the legal value added tax.
The corresponding shipping costs are indicated to the customer in the order form and are
to be borne by the customer.
6. terms of delivery
Unless otherwise stated in the offer, we will ship the goods within 2 working days after receipt of payment. If payment is made by direct debit, we will ship the goods within 2 working days after receipt of the order confirmation, unless otherwise stated in the offer.
7. terms of payment
Payment can be made either by PayPal, credit card or cash on delivery. We reserve the right to exclude individual payment methods.
8. warranty
The warranty is based on the legal regulations.
9. data protection
The protection of your personal data is important to us. Your personal data is collected and used by us exclusively within the framework of the BDSG, TMG and the relevant data protection regulations. In the following we inform you about the type and scope of the personal data collected from you and the purposes for which this data is collected.
Personal data are individual details about personal or factual circumstances of a specific or determinable natural person, such as name, address or bank details.
When accessing our website, your browser automatically transmits the following data to our web server: Date and time of access, URL of the previously accessed website (so-called referrer URL), file accessed, amount of data sent, type and version of the browser you are using, your operating system and your IP address. This data is stored separately from other data that you enter when using our offer. Therefore, it is not possible to assign this data to a specific person. Following statistical evaluations, this data is deleted.
We use cookies to make visiting our website more attractive and to enable you to use certain functions. So-called "cookies" are small text files that are stored on your computer. Session cookies are automatically deleted when the browser is closed. If permanent cookies are set, they enable your computer to be recognized the next time you visit the website and support, for example, the entry of your user name.
We collect personal data when you voluntarily provide us with this information when opening a customer account or when placing an order, for example by filling out a form. We use the data you provide without your separate consent only for the purpose of fulfilling and processing your order. If your data is no longer required, e.g. for billing purposes, it will be deleted or blocked and deleted after expiry of the tax and commercial law retention obligations.
We secure our website and other systems through technical and organisational measures against destruction, loss, access, modification or distribution of your data by unauthorised persons. A complete protection against all dangers is however not possible despite regular controls.
If we commission a shipping company to deliver the goods ordered from you, your data will be passed on to this company to the extent necessary for the delivery of the ordered goods. For the processing of payments, your payment data will be passed on to the credit institute which is commissioned with the execution of the payment.
According to the Federal Data Protection Act, you can request information about your stored data free of charge and, if necessary, have the right to correct, block or delete this data. If you have any questions regarding the collection, processing or use of your personal data, as well as in case of information, correction, blocking or deletion of data, please contact
Christoph Eberl
Dotterbloemlaan 55
NL-2555 TK The Hague
+31 – (0) 6 – 3 43 16 308
avwfnl@gmail.com
10. applicable law
Dutch law applies exclusively. In relation to a consumer, this choice of law shall only apply insofar as it does not restrict any mandatory legal provisions of the state in which the consumer has his residence or habitual abode.